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Shipping policy
Shipping to Greece
- We ship to every location in Greece for 3,90 Euro. Shipment is free of charge for orders over 59,00 Euro.
- COD (cash on delivery) is available for shipping in Greece. The shipping cost will increase by 1,50 Euro and will be billed on top of the price displayed on our website by our shipping partner ACS
- Below is a table with the shipping time under normal conditions, according to our shipping partner ACS:
| Area | Work days |
|---|---|
| Urban | 1 |
| Land Destinations | 1-2 |
| Island Destinations | 1-3 |
| Inaccessible Areas | 1-5 |
Shipping to other countries
Please contact us directly with your location and the order you would like to place and we will contact you soonest possible.
Return Policy
Defective product:
If the product you have received is defective, please contact us immediately so that we can replace it or refund your money. Please inform us within 5 days of receiving the defective product. For a more immediate service please contact us by phone: +30 2665 027 800.
After contacting us over the phone within the 5 days time limit, the refund or the replacement of the product begins immediately, at our own expense. When the product is proven defective or there is a mistake in handling the order on the part of our business.
Wrong product:
If the product you received is wrong and it is our fault, please let us know within 5 days of receiving the product and we will replace the product at our own expense or refund your money. For a more immediate service please contact us by phone: +30 2665 027 800.
After contacting us over the phone within the 5 days time limit, the refund or the replacement of the product begins immediately, at our own expense. When the product is proven defective or there is a mistake in handling the order on the part of our business.
Manufacturer’s warranty:
The warranty provided by the manufacturer dependence on the product, it maybe valid for a longer time and concerns the return or replacement of the product, as provided by law. For a more immediate service please contact us by phone: +30 2665 027 800.
Caution!
To return or replace a product you need to have the corresponding receipt.